Oracle Siebel Implementation

1. Preliminary Assessment Phase

• Understand the scope of the client’s situation.
  
• Understand the complexity of the application and its surrounding environment.
  
• Identify key planning considerations.

2. Detailed Assessment Phase

• Upgrade Cost/Benefit Analysis
  
  • Explore options of a full upgrade, a partial upgrade, or data migration only.
  • Include an analysis of infrastructure sizing and costs, deployment and training costs, integration costs to support external systems.
    
    
• Business Process Assessment
  
  • Validate that business processes are being met by current system.
  • Identify pain points that still need to be resolved.
    
    
• Introduce the new Siebel 7 Landscape Architecture
  
  • Describe how the new Siebel 7 works in its new environment.
  • Describe how Siebel 7 meets the business requirements.
    
    
• Detailed Upgrade Plan
  
  • Blueprint of how the transition is made from old to new.
    

3. Upgrade Implementation Phase

• Deliver Siebel 7 application.

4. Quality Control Phase

• A critical phase of upgrade is testing. Perform formal system, performance and user acceptance testing.
  

5. Pilot Phase

• Final validation amongst a controlled user group.
  

6. Deployment Phase

• Execute end-user training, distribute hardware/software migrate production data, and position support team.

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