Expert Services

Strategically Designed Technical Training

At Skura, we understand the critical role that training and service must play. All SFX Expert Services team members offer their experience in all aspects of Closed Loop Marketing design, development, and deployment to help mitigate risk as well as ensure Closed Loop Marketing success. Each Expert Services team member has direct access to the SFX product team providing unparalleled technical support, ensuring the optimal implementation of SFX and Closed Loop Marketing practices based on the unique needs of each business.
SFX Expert Services offerings include:

CLM Workshops

Provide direction for optimal Closed Loop Marketing adoption, integration and delivery, while maintaining a low total cost of ownership, achieving high user adoption, and increased sales.
Business Process and Methodology Reviews

Review and analyze business processes and procedures currently in use for integration with SFX Closed Loop Marketing processes and methodologies.
Technical Reviews

Identify technical issues before key milestones to ensure appropriate use of SFX features and technology, and to identify potential technical issues. Provide clear and achievable recommendations to mitigate or eliminate any issues.
Implementation-specific Technical Support

Provide assistance to develop or support specific and complex technical requirements, extending the out-of-the-box SFX functionality to meet business needs. Troubleshoot implementation and CRM / Content integration issues.

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Mission

Continually improve on the customer experience using technologies as a foundation.

Foundation

Technology is simple and requires very little additional overhead in terms of integration costs.

Components

Modular and designed with Web 2.0 architecture to allow full participation in the cloud.

Data

Capture granular level of detail today to allow maximum value in future predictive modeling initiatives.

Our Guiding Principles

As a recognized leader of software products and services, like the SFX™ Suite, Skura holds an envied reputation as an award winning provider of innovative sales and marketing solutions. Skura clients benefit from our unique value proposition as the leader in Sales Enablement and Closed Loop Marketing (CLM) solutions.

Why your company
needs Sales Enablement?

Companies must make the best use of every opportunity to interact with their customers and potential prospects. That means getting the right information to the right reps at the right time to make the most of every sales opportunity. SKURA SFX is the perfect solution for your organization.

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