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Case Studies
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Delivery Method: |
In-Class Training |
Learner Tracks: |
300 representatives / 2 tracks / French & English |
Purpose: |
Event Management System |
Deliverables: |
- Training strategy & plan
- Design & development of training materials
- Train-the-Trainer session
- Facilitated End-User workshops
- Leave behind Summary Card
- Online referencing simulations
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Delivery Method: |
CD-Based Tool & Introductory Presentation |
Learner Tracks: |
300 reps / English only |
Purpose: |
Hand held & Skura Call Capture application |
Deliverables: |
- Instructional Design Requirements
- Storyboard development
- Integration of e-Learning product
- Facilitated two-hour Introductory workshops
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Delivery Method: |
CD-Based Training Tool |
Learner Tracks: |
200 reps / French & English |
Purpose: |
Inventory Management System |
Deliverables: |
- Instructional Design Requirements
- Storyboard development
- Integration of e-Learning product
- In-Class Training for Support Team
- Leave behind Summary Card
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Delivery Method: |
Instructor-Led Workshops |
Learner Tracks: |
75 reps / 5 tracks / French & English |
Purpose: |
Review of key business processes within Siebel |
Deliverables: |
- Design & development of training materials
- Train-the-Trainer session
- Facilitated End-User workshops
- Design & development of training materials
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Delivery Method: |
Instructor-Led Workshops |
Learner Tracks: |
450 reps / 5 tracks /French & English |
Purpose: |
Migration to Siebel 7 system |
Deliverables: |
- Worked in a blended-team for the development of training materials
- Provided bilingual facilitators for their rollout
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